Privacy Policy

Effective Date: June 5, 2026

Heart Mind Soul Strength LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our websites, purchase our products or services, join our programs, subscribe to communications, or otherwise interact with us.

This Privacy Policy applies to:
• https://www.heartmindsoulcoach.com
• https://hmsstore.mysamcart.com
• Any related landing pages, opt-in forms, checkout pages, programs, or community spaces operated by Heart Mind Soul Strength LLC.

By using our websites or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name
  • Email address
  • Phone number
  • Billing information
  • Payment details processed through Stripe
  • Program participation information
  • Messages, testimonials, feedback, or communications you voluntarily submit
  • Information submitted through forms, applications, surveys, or registrations

We may also automatically collect limited technical information such as:
• IP address
• Browser type
• Device information
• Website usage data
• Cookies and tracking technologies

2. How We Use Your Information

We may use your information to:
• Provide products, programs, services, and customer support
• Process payments and transactions
• Send emails, updates, newsletters, reminders, and program-related communications
• Deliver workshop access, downloads, and educational materials
• Send SMS reminders related to scheduled sessions or appointments
• Improve our websites, services, and customer experience
• Maintain security and prevent unauthorized activity
• Comply with legal obligations
• Share testimonials or feedback in accordance with this Privacy Policy

3. Payment Processing

Payments are processed securely through third-party payment processors, including Stripe. Heart Mind Soul Strength LLC does not directly store full payment card information on its servers.

Your payment information is subject to the privacy and security practices of the applicable payment processor.

4. Email Communications

If you opt in to receive emails, free resources, updates, newsletters, or program communications, we may send you marketing and informational emails.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email or by contacting us directly.

Please note that transactional or program-related communications may still be sent when necessary for service delivery.

5. SMS Communications

If you provide your phone number, you may receive text reminders related to scheduled calls, sessions, workshops, or appointments.

We do not currently use SMS for mass marketing campaigns. Standard messaging and data rates may apply depending on your mobile carrier.

You may request removal from SMS communications at any time.

6. Testimonials and User Content

If you voluntarily provide testimonials, comments, reviews, feedback, messages, or success stories, we may use such content for educational, promotional, or marketing purposes.

Personally identifying information will be removed unless explicit written permission is provided for attribution. We may use first names, initials, or anonymized information when sharing client experiences.

7. Cookies and Tracking Technologies

Our websites may use cookies, analytics tools, and similar tracking technologies to improve user experience, monitor website performance, and better understand visitor interactions.

These technologies may include future integrations such as:
• Google Analytics
• Meta/Facebook advertising tools
• Email marketing platform analytics
• Website optimization tools

You may disable cookies through your browser settings; however, some website features may not function properly as a result.

8. Third-Party Platforms and Services

We may use third-party platforms and tools to operate our business, including but not limited to:
• Kajabi
• SamCart
• Stripe
• Telegram
• Zoom
• Email marketing platforms
• Scheduling tools

Your use of third-party platforms may also be governed by their individual privacy policies and terms of service.

Heart Mind Soul Strength LLC is not responsible for the privacy or security practices of third-party services.

9. International Users

Our products and services may be accessed internationally. By using our websites or services, you understand that your information may be transferred to and processed in the United States.

If you access our services from outside the United States, you do so voluntarily and acknowledge responsibility for compliance with your local laws.

10. Data Security

We take reasonable measures to protect your information from unauthorized access, misuse, disclosure, or loss.

However, no online transmission or electronic storage system can be guaranteed to be 100% secure. By using our websites and services, you acknowledge and accept these inherent security risks.

11. Data Retention

We retain personal information only as long as reasonably necessary to:
• Provide services
• Fulfill legal or contractual obligations
• Resolve disputes
• Maintain business records
• Enforce agreements

We may securely delete or anonymize information when it is no longer needed.

12. Your Rights

Depending on your location and applicable laws, you may have rights related to your personal information, including the right to:
• Request access to your information
• Request corrections to inaccurate information
• Request deletion of your information
• Withdraw consent to certain communications
• Request information about how your data is used

Requests may be submitted to info@heartmindsoulcoach.com.

13. Children’s Privacy

Our websites, programs, and services are intended only for individuals who are at least 18 years old.

We do not knowingly collect personal information from minors under the age of 18.

14. Changes to This Privacy Policy

Heart Mind Soul Strength LLC reserves the right to modify or update this Privacy Policy at any time.

Updated versions will be posted on our websites with a revised effective date. Continued use of our services or websites after changes are posted constitutes acceptance of those changes.

15. Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact:

Heart Mind Soul Strength LLC
Email: info@heartmindsoulcoach.com